madshi bug tracker - madVR
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0000564madVRbugpublic2018-07-15 19:362018-09-30 17:28
gasxsnake 
madshi 
normalcrashalways
closedno change required 
PCWin1017134.165
v0.92.14
potplayer 1.7.12845 64x
LAVFilters 0.72 ?
LAV x64 ?
Software
auto mode
no
On
all modes
NVidia
GTX1080
398.36
0000564: Crash with 4k hdr video
one video (UHD.HEVC.HDR) only crash when fullscreen/maximize, another (BDRemux) crash when open.
4k no hdr video seems OK.

I have a HDR TV and a no HDR monitor, extended mode.
on/off window 10 HDR/WCG makes no difference.
tried restore default settings.

Please tell me how to get the log, I tried debug mode the log is to big to upload...
No tags attached.
rar report.rar (21,600) 2018-07-20 14:12
http://bugs.madshi.net/file_download.php?file_id=290&type=bug
Issue History
2018-07-15 19:36gasxsnakeNew Issue
2018-07-19 18:07madshiNote Added: 0002304
2018-07-19 18:07madshiAssigned To => madshi
2018-07-19 18:07madshiStatusnew => feedback
2018-07-19 18:18gasxsnakeNote Added: 0002305
2018-07-19 18:18gasxsnakeStatusfeedback => assigned
2018-07-19 18:21madshiNote Added: 0002306
2018-07-19 18:38gasxsnakeNote Added: 0002307
2018-07-20 05:45gasxsnakeNote Added: 0002308
2018-07-20 08:16madshiNote Added: 0002309
2018-07-20 14:12gasxsnakeFile Added: report.rar
2018-07-20 14:13gasxsnakeNote Added: 0002310
2018-07-20 14:34madshiNote Added: 0002311
2018-07-20 15:47gasxsnakeNote Added: 0002312
2018-09-17 23:50madshiNote Added: 0002382
2018-09-17 23:50madshiStatusassigned => feedback
2018-09-30 17:28madshiNote Added: 0002428
2018-09-30 17:28madshiStatusfeedback => closed
2018-09-30 17:28madshiResolutionopen => no change required

Notes
(0002304)
madshi   
2018-07-19 18:07   
A log won't help if it's a crash. Do you get a madVR crash box? It looks something like this:

http://madshi.net/exc-ss3.gif [^]

If you get this crash box, please click on "show bug report", then press Ctrl+C to copy the bug report into the clipboard. Finally, paste the bug report into a text file, zip it and attach it here.

You do get this crash only when using madVR, not with any other video renderer, correct?
(0002305)
gasxsnake   
2018-07-19 18:18   
No I just got error message in potplayer, and the error code is not helpful.
Yes, only when using madVR.
(0002306)
madshi   
2018-07-19 18:21   
Well, if you didn't get that specific error window, then it might not be a crash inside of madVR, but a crash inside of PotPlayer instead. I'm not sure if I can help with that. Have you tried asking the PotPlayer dev about it?
(0002307)
gasxsnake   
2018-07-19 18:38   
will try
(0002308)
gasxsnake   
2018-07-20 05:45   
Just tried in kmp, got another error from madVR crash box
bugreport.mbr
Tried upload but this web shows: File type not allowed for uploads.
(0002309)
madshi   
2018-07-20 08:16   
Upload should work if you zip it.
(0002310)
gasxsnake   
2018-07-20 14:13   
uploaded, but I think it's a different issue.
Thanks!
(0002311)
madshi   
2018-07-20 14:34   
I don't know if it's a different issue or not. It's a crash in the Nvidia driver when trying to free the D3D11 interfaces. You could try a different GPU driver. Or if that doesn't help, you could try disabling "use D3D11 for presentation". If that also doesn't help, and if you have error diffusion dithering turned on, you could try turning that off. Or you could try turning the "measure each frame's peak luminance" hdr setting off.
(0002312)
gasxsnake   
2018-07-20 15:47   
trying MPC-HC looks like working fine, thanks!
(0002382)
madshi   
2018-09-17 23:50   
So can we close this one?
(0002428)
madshi   
2018-09-30 17:28   
Closed due to lack of feedback/reply.