View Issue Details

IDProjectCategoryView StatusLast Update
0000454madVRbugpublic2018-01-14 13:19
Reporterrem Assigned Tomadshi  
PriorityimmediateSeveritycrashReproducibilityunable to reproduce
Status closedResolutionno change required 
PlatformWindows 10 x64 MPC-HCOSWindows 10 x64 ProfessionalOS Version10586
Summary0000454: crash when loading files with MadVR
Descriptionno matter what player I tried, same problem here.
And I set my player up following this tutorial:
http://lysandria1985.blogspot.tw/2013/01/3-madvr.html

Normal before, but after 1 reboot, it crashed.
Steps To ReproduceI just met it after 1 reboot, can't tell how to reproduce.
Additional InformationPotplayer x64 1.6.63856
MPC-HC x64 1.7.10.269
TagsNo tags attached.
madVR Version0.91.4
Media Player (with version info)Potplayer x64 1.6.63856 MPC-HC x64 1.7.10.269
Splitter (with version info)LAV 0.68.1
Decoder (with version info)LAV 0.68.1
DecodingDXVA2 Native
Deinterlacingnone (progressive)
DXVA2 Scaling Activeno
Aero / Desktop CompositionOn
Problem occurs with modeall modes
GPU ManufacturerNVidia + Intel
GPU ModelGigabyte GTX 1070
GPU Driver Version376.19

Activities

rem

2016-12-14 09:39

reporter  

擷取.JPG (29,929 bytes)   
擷取.JPG (29,929 bytes)   

madshi

2016-12-14 09:41

administrator   ~0001519

Weird. And the problem only occurs when using madVR? It doesn't occur when using EVR? Do you have any DX9 games? Do they still run fine?

rem

2016-12-14 09:43

reporter   ~0001520

I played lots of games, and they work fine. And yes, when I use madVR, players crashed.

rem

2016-12-14 09:44

reporter  

擷取2.JPG (86,640 bytes)   
擷取2.JPG (86,640 bytes)   

madshi

2016-12-14 09:45

administrator   ~0001521

But are those games DX9 or DX10/11?

Have you tried different GPU drivers? You could also try deleting madVR and re-downloading it, just in case some of the files got corrupted somehow.

Is this a new problem? Did it work in the past? If so, what has changed that it crashes now? Did you upgrade some software or hardware recently?

madshi

2016-12-14 09:46

administrator   ~0001522

P.S: The 2nd screenshot is more helpful than the 1st. Can you please make a screenshot of the 2nd tab ("call stacks")?

rem

2016-12-14 09:53

reporter   ~0001523

yeah Team Fortress 2 is a DX9 game.
Before I met this problem, I was using the previous NVIDIA drivers, I finished setting up the players almost 1 year ago. And yes, I tried updating MadVR before I came here and report(was using 0.90.xx before).
It's a New Problem. It doesn't happened in the past. Only crash report appear on my Desktop.
Only games and Intel Management Engine Interface were updated recently.

madshi

2016-12-14 09:56

administrator   ~0001524

Can you zip the crash report on your desktop and attach it here?

You say only games and Intel Management Engine Interface were updated recently. But what about NVidia drivers? Did madVR still work fine after you upgraded the NVidia drivers?

rem

2016-12-14 09:59

reporter   ~0001525

Last edited: 2016-12-14 10:01

oh yes, I forgot the driver xD but it worked fine after update. It's all about the reboot after the Kaspersky Internet Security 2017 update(that's all update I thought). and I'll make a zip.

rem

2016-12-14 09:59

reporter  

crash report.zip (244,245 bytes)

madshi

2016-12-14 10:07

administrator   ~0001526

Maybe Kaspersky is causing the problem? You could try disabling Kaspersky, just as a quick test.

The crash report all says "internal error" which is very weird. It suggests that something is VERY wrong, but I don't know what.

Is madVR installed on a SATA harddrive? Or on a network or USB drive?

Can you try 32bit madVR version + media player? Same problem there? If so, when that crash window appears (with the "call stacks" tab etc), please press Ctrl+C to copy the whole bug report into the clipboard. Then open notepad, press Ctrl+P, save it, zip it and attach it here. Maybe if we're lucky the 32bit crash report might be more helpful.

rem

2016-12-14 10:13

reporter   ~0001527

1. Tried, nope.
2.Yes it's on my SATA harddrive.
3.how do I activated 32bit-version, is it using a x86 player ok for activating 32bit-version MadVR?

rem

2016-12-14 10:21

reporter   ~0001528

hmm I dled the 32-bit potplayer and then get the MadVR setting on and it works fine. Help me check if the setting is right to the test.

madshi

2016-12-14 10:21

administrator   ~0001529

Yes, you need a x86/32bit player, e.g. MPC-HC 32bit/x86 or PotPlayer 32bit/x86.

rem

2016-12-14 10:21

reporter  

32bit 1.JPG (156,360 bytes)   
32bit 1.JPG (156,360 bytes)   

madshi

2016-12-14 10:22

administrator   ~0001530

In PotPlayer if you press Ctrl+J when playing a video, does the madVR OSD appear? If so, it seems to be working fine.

rem

2016-12-14 10:23

reporter   ~0001531

yes, it worked fine. tested.

madshi

2016-12-14 10:26

administrator   ~0001532

Ok. So it seems there's some problem with the 64bit version. I don't know what the problem is or where it comes from. But I suppose you can use the 32bit version for now as a workaround.

FWIW, nobody else has reported a problem like this, so it seems to be something specific to your PC/installation somehow.

rem

2016-12-14 10:30

reporter   ~0001533

I'll reboot again see if it gets all right.

rem

2016-12-14 10:35

reporter   ~0001534

At last, I fixed it with the reboot....
That's weird. And thanks for the super speed to help me.
Sorry for wasting your time, it's working well after the reboot.
Wish you have a nice day, Mate.

Issue History

Date Modified Username Field Change
2016-12-14 09:39 rem New Issue
2016-12-14 09:39 rem File Added: 擷取.JPG
2016-12-14 09:41 madshi Note Added: 0001519
2016-12-14 09:43 rem Note Added: 0001520
2016-12-14 09:44 rem File Added: 擷取2.JPG
2016-12-14 09:45 madshi Note Added: 0001521
2016-12-14 09:46 madshi Note Added: 0001522
2016-12-14 09:53 rem Note Added: 0001523
2016-12-14 09:56 madshi Note Added: 0001524
2016-12-14 09:59 rem Note Added: 0001525
2016-12-14 09:59 rem File Added: crash report.zip
2016-12-14 10:01 rem Note Edited: 0001525
2016-12-14 10:07 madshi Note Added: 0001526
2016-12-14 10:13 rem Note Added: 0001527
2016-12-14 10:21 rem Note Added: 0001528
2016-12-14 10:21 madshi Note Added: 0001529
2016-12-14 10:21 rem File Added: 32bit 1.JPG
2016-12-14 10:22 madshi Note Added: 0001530
2016-12-14 10:23 rem Note Added: 0001531
2016-12-14 10:26 madshi Note Added: 0001532
2016-12-14 10:30 rem Note Added: 0001533
2016-12-14 10:35 rem Note Added: 0001534
2018-01-14 13:19 madshi Status new => closed
2018-01-14 13:19 madshi Assigned To => madshi
2018-01-14 13:19 madshi Resolution open => no change required