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IDProjectCategoryView StatusDate SubmittedLast Update
0000494madVRbugpublic2017-07-31 21:362017-07-31 22:10
ReporterEde_123 
Assigned To 
PriorityurgentSeveritycrashReproducibilityalways
StatusnewResolutionopen 
PlatformOSWindowsOS Version10
Summary0000494: madVR crashes with Intel HD Graphics 520 with driver version 21.20.16.4718
DescriptionUsing madVR with MPC-HC and Intel HD Graphics Driver 21.20.16.4590 on a Notebook with Intel HD Graphics 520 works fine.

After updating to Intel HD Graphics Driver 21.20.16.4718 running any video seems to causes critical graphics issues (severe system-wide graphic errors, system lockups and complete system failure (i.e. automatic reboot or completely unresponsive requiring a hard switch).

Going back to the previous driver version solved the issue again.
TagsNo tags attached.
madVR Version0.91.11
Media Player (with version info)MPC-HC 1.7.13
Splitter (with version info)LAV Splitter 0.70.2.1-git
Decoder (with version info)LAV Video Decoder 0.70.2.1-git
DecodingDXVA2 Native
Deinterlacingnone (progressive)
DXVA2 Scaling Activeyes
Aero / Desktop CompositionOn
Problem occurs with modewindowed mode
GPU ManufacturerIntel
GPU ModelHD Graphics 520
GPU Driver Version21.20.16.4718
Attached Files

- Relationships

-  Notes
(0001754)
madshi (administrator)
2017-07-31 21:49

So why are you reporting this to me and not to Intel? ;-)
(0001755)
Ede_123 (reporter)
2017-07-31 22:05

Because you might know what's wrong and how/where to report it...

If you think it's an Intel issue I'd be happy to report it there (some pointers where to turn would be welcome), but I'm not sure if they'll even be willing to support me (as I'm basically forced to use Lenovo's OEM driver on my system and the official Intel driver can only be installed via workarounds).
(0001756)
madshi (administrator)
2017-07-31 22:10

I've contacts to some Intel guys, but those only interested in HDR related stuff. Also, I don't really know where even "normal" users can report bugs. There isn't really much I can do at all. Since the problem doesn't appear to occur with Nvidia or AMD GPUs, or even other Intel drivers, everything points to the new Intel driver version you've installed.

Of course you could try to work around the issue, e.g. by trying to turn on/off some madVR options like "use D3D11 for presentation", or "automatic fullscreen exclusive mode", or by trying to reduce the number of pre-presented frames. But I don't know if any of that will help.

- Issue History
Date Modified Username Field Change
2017-07-31 21:36 Ede_123 New Issue
2017-07-31 21:49 madshi Note Added: 0001754
2017-07-31 22:05 Ede_123 Note Added: 0001755
2017-07-31 22:10 madshi Note Added: 0001756


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