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|ID||Project||Category||View Status||Date Submitted||Last Update|
|0000559||madVR||bug||public||2018-05-25 03:20||2018-06-10 08:51|
|Platform||PC||OS||Windows 10 64-bit||OS Version||1803|
|Summary||0000559: Unhandled Exception Error Crashes Potplayer on File Close|
|Description||I'm sending this to NVidia, Daum Potplayer, madVR and DisplayCal who are apparently historic stakeholders in an issue I'm having whenever Potplayer references Nvidia CUDAs in its settings. On closing Daum Potplayer or changing video files, the attached alert appears:|
Unhandled Exception occurred [0xC0000005@0x00007FFDF49280EF] at nvcuda.dll. Additional exception information has been stored locally and this application will be terminated.
Unfortunately, I've been unable to locate that "additional exception information."
Nvidia's forum and Videohelp.com have offered no solutions. I see that DisplayCal has had some experience with similar unhandled exception errors centering around its loading order with madVR, which I've set to not load until it is invoked with Potplayer.
I've uninstalled and reinstalled all applicable apps without success. It's frustrating to say the least. Bottom line, I have over 5,000 CUDA cores in my system, but none of them can be used. I'm hoping someone can resolve this issue.
My 4-month-old system...
Windows 10 Pro 64-bit
AMD Ryzen Threadripper 1950X 16-core 3.40 gHz
64 gb RAM
2 x GTX 1080 Founders Edition GPUs (8 gb memory each) in SLI array
DirectX Runtime Version 12.0
Nvidia Driver 397.64
NVCUDA.dll Version 220.127.116.1164
|Steps To Reproduce||Play a file when Nvidia CUDA is referenced in any filter setting|
|Tags||No tags attached.|
|Media Player (with version info)||Potplayer 1.7.10667|
|Splitter (with version info)||madVR 0.92.14|
|Decoder (with version info)||Nvidia CUDA Decoder|
|DXVA2 Scaling Active||yes|
|Aero / Desktop Composition||Off|
|Problem occurs with mode||all modes|
|GPU Model||GTX 1080FE x 2 SLI|
|GPU Driver Version||397.64|
|Attached Files|| NCUDA.png [^] (5,152 bytes) 2018-05-25 03:20
|Same issue. I also sometimes get the message "Unhandled exception occurred[memory address] at madVR64.ax"|
|madVR does not use CUDA, so it's likely a PotPlayer issue. Try disabling CUDA in PotPlayer. E.g. you could use LAV Video Decoder instead.|
|2018-05-25 03:20||michaellinder||New Issue|
|2018-05-25 03:20||michaellinder||File Added: NCUDA.png|
|2018-06-10 02:32||elelunicy||Note Added: 0002294|
|2018-06-10 08:51||madshi||Note Added: 0002295|
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