madshi bug tracker

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IDProjectCategoryView StatusDate SubmittedLast Update
0000567madVRbugpublic2018-07-29 06:462018-09-18 00:02
Reporterelelunicy 
Assigned Tomadshi 
PriorityhighSeveritymajorReproducibilityrandom
StatusclosedResolutionunable to reproduce 
PlatformPCOSWindows 10OS Version1803
Summary0000567: Videos randomly not playing and MadVR reporting "creating Direct3D device failed (88760873)"
DescriptionThis issue occurs intermittently. Sometimes I can play a video just fine and then sometimes the same file just doesn't play. When it doesn't play I just close the player and try it again. After a few tries it will usually play eventually. This seems mostly occurs to the large 4K HDR files that are like 50GB. Smaller videos almost always play just fine.

I've attached the debug log when this happens.
TagsNo tags attached.
madVR Version.
Media Player (with version info).
Splitter (with version info).
Decoder (with version info).
DecodingSoftware
Deinterlacingnone (progressive)
DXVA2 Scaling Activeno
Aero / Desktop CompositionOn
Problem occurs with modewindowed mode
GPU ManufacturerNVidia
GPU Model.
GPU Driver Version.
Attached Fileszip file icon madVR - log.zip [^] (139,119 bytes) 2018-07-29 06:53

- Relationships

-  Notes
(0002313)
elelunicy (reporter)
2018-07-29 06:57

Missing info:

madVR Version v0.92.14
Media Player (with version info) Potplayer 1.7.13621
Splitter (with version info) LAV Splitter 0.72
Decoder (with version info) LAV Video Decoder 0.72
Decoding Software
Deinterlacing auto
DXVA2 Scaling Active no
Aero / Desktop Composition off
Problem occurs with mode all
GPU Manufacturer nvidia
GPU Model Titan X (Pascal)
GPU Driver Version 398.36
(0002315)
madshi (administrator)
2018-07-29 10:49

Does this also happen if you reset madVR to default settings?
(0002323)
elelunicy (reporter)
2018-07-30 04:15

I've reset the settings to default and the issue appears to be gone. Still have no idea which setting could cause this.
(0002324)
madshi (administrator)
2018-07-30 08:59

Well, you could re-enable all the settings you had changed, step by step. That way you may be able to find out which exact setting caused the issue.
(0002327)
elelunicy (reporter)
2018-08-06 04:21

I spoke too soon. After further testing this can happen even if all settings are on default.
(0002328)
madshi (administrator)
2018-08-06 08:48

Do you have any 3rd party software running which might also access the GPU? E.g. games, or f.lux or GPU-Z or anything similar?
(0002342)
elelunicy (reporter)
2018-08-25 23:00

I only have MSI afterburner running in the background and turning it off does not appear to solve the issue.
(0002343)
madshi (administrator)
2018-08-25 23:02

Is Focus Assist on or off? Make it's off, and all sub options must be unchecked, too, otherwise it's still partially active.
(0002344)
elelunicy (reporter)
2018-08-26 22:14

Yes they are all turned off.
(0002345)
madshi (administrator)
2018-08-26 22:22

Well, other than reinstalling your GPU drivers or trying a different GPU driver version, there's not much that comes to my mind right now. Most other madVR users don't seem to have this problem, so it's unlikely to be a bug in madVR.

Of course you could try downgrading to Windows 8.1, which is the OS I recommend for media player. Windows 10 sucks.
(0002384)
madshi (administrator)
2018-09-18 00:02

I'll close this one because I can't reproduce it, and nobody else has reported this specific issue. So it seems to be specific to this one PC, for some reason.

- Issue History
Date Modified Username Field Change
2018-07-29 06:46 elelunicy New Issue
2018-07-29 06:53 elelunicy File Added: madVR - log.zip
2018-07-29 06:57 elelunicy Note Added: 0002313
2018-07-29 10:49 madshi Note Added: 0002315
2018-07-30 04:15 elelunicy Note Added: 0002323
2018-07-30 08:59 madshi Note Added: 0002324
2018-08-06 04:21 elelunicy Note Added: 0002327
2018-08-06 08:48 madshi Note Added: 0002328
2018-08-25 23:00 elelunicy Note Added: 0002342
2018-08-25 23:02 madshi Note Added: 0002343
2018-08-26 22:14 elelunicy Note Added: 0002344
2018-08-26 22:22 madshi Note Added: 0002345
2018-09-18 00:02 madshi madVR Version => .
2018-09-18 00:02 madshi Media Player (with version info) => .
2018-09-18 00:02 madshi Splitter (with version info) => .
2018-09-18 00:02 madshi Decoder (with version info) => .
2018-09-18 00:02 madshi Decoding => Software
2018-09-18 00:02 madshi Deinterlacing => none (progressive)
2018-09-18 00:02 madshi DXVA2 Scaling Active => no
2018-09-18 00:02 madshi Aero / Desktop Composition => On
2018-09-18 00:02 madshi Problem occurs with mode => windowed mode
2018-09-18 00:02 madshi GPU Manufacturer => NVidia
2018-09-18 00:02 madshi GPU Model => .
2018-09-18 00:02 madshi GPU Driver Version => .
2018-09-18 00:02 madshi Note Added: 0002384
2018-09-18 00:02 madshi Status new => closed
2018-09-18 00:02 madshi Assigned To => madshi
2018-09-18 00:02 madshi Resolution open => unable to reproduce


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