View Issue Details
| ID | Project | Category | View Status | Date Submitted | Last Update |
|---|---|---|---|---|---|
| 0000567 | madVR | bug | public | 2018-07-29 06:46 | 2018-09-18 00:02 |
| Reporter | elelunicy | Assigned To | madshi | ||
| Priority | high | Severity | major | Reproducibility | random |
| Status | closed | Resolution | unable to reproduce | ||
| Platform | PC | OS | Windows 10 | OS Version | 1803 |
| Summary | 0000567: Videos randomly not playing and MadVR reporting "creating Direct3D device failed (88760873)" | ||||
| Description | This issue occurs intermittently. Sometimes I can play a video just fine and then sometimes the same file just doesn't play. When it doesn't play I just close the player and try it again. After a few tries it will usually play eventually. This seems mostly occurs to the large 4K HDR files that are like 50GB. Smaller videos almost always play just fine. I've attached the debug log when this happens. | ||||
| Tags | No tags attached. | ||||
| madVR Version | . | ||||
| Media Player (with version info) | . | ||||
| Splitter (with version info) | . | ||||
| Decoder (with version info) | . | ||||
| Decoding | Software | ||||
| Deinterlacing | none (progressive) | ||||
| DXVA2 Scaling Active | no | ||||
| Aero / Desktop Composition | On | ||||
| Problem occurs with mode | windowed mode | ||||
| GPU Manufacturer | NVidia | ||||
| GPU Model | . | ||||
| GPU Driver Version | . | ||||
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Missing info: madVR Version v0.92.14 Media Player (with version info) Potplayer 1.7.13621 Splitter (with version info) LAV Splitter 0.72 Decoder (with version info) LAV Video Decoder 0.72 Decoding Software Deinterlacing auto DXVA2 Scaling Active no Aero / Desktop Composition off Problem occurs with mode all GPU Manufacturer nvidia GPU Model Titan X (Pascal) GPU Driver Version 398.36 |
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Does this also happen if you reset madVR to default settings? |
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I've reset the settings to default and the issue appears to be gone. Still have no idea which setting could cause this. |
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Well, you could re-enable all the settings you had changed, step by step. That way you may be able to find out which exact setting caused the issue. |
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I spoke too soon. After further testing this can happen even if all settings are on default. |
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Do you have any 3rd party software running which might also access the GPU? E.g. games, or f.lux or GPU-Z or anything similar? |
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I only have MSI afterburner running in the background and turning it off does not appear to solve the issue. |
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Is Focus Assist on or off? Make it's off, and all sub options must be unchecked, too, otherwise it's still partially active. |
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Yes they are all turned off. |
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Well, other than reinstalling your GPU drivers or trying a different GPU driver version, there's not much that comes to my mind right now. Most other madVR users don't seem to have this problem, so it's unlikely to be a bug in madVR. Of course you could try downgrading to Windows 8.1, which is the OS I recommend for media player. Windows 10 sucks. |
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I'll close this one because I can't reproduce it, and nobody else has reported this specific issue. So it seems to be specific to this one PC, for some reason. |
| Date Modified | Username | Field | Change |
|---|---|---|---|
| 2018-07-29 06:46 | elelunicy | New Issue | |
| 2018-07-29 06:53 | elelunicy | File Added: madVR - log.zip | |
| 2018-07-29 06:57 | elelunicy | Note Added: 0002313 | |
| 2018-07-29 10:49 | madshi | Note Added: 0002315 | |
| 2018-07-30 04:15 | elelunicy | Note Added: 0002323 | |
| 2018-07-30 08:59 | madshi | Note Added: 0002324 | |
| 2018-08-06 04:21 | elelunicy | Note Added: 0002327 | |
| 2018-08-06 08:48 | madshi | Note Added: 0002328 | |
| 2018-08-25 23:00 | elelunicy | Note Added: 0002342 | |
| 2018-08-25 23:02 | madshi | Note Added: 0002343 | |
| 2018-08-26 22:14 | elelunicy | Note Added: 0002344 | |
| 2018-08-26 22:22 | madshi | Note Added: 0002345 | |
| 2018-09-18 00:02 | madshi | madVR Version | => . |
| 2018-09-18 00:02 | madshi | Media Player (with version info) | => . |
| 2018-09-18 00:02 | madshi | Splitter (with version info) | => . |
| 2018-09-18 00:02 | madshi | Decoder (with version info) | => . |
| 2018-09-18 00:02 | madshi | Decoding | => Software |
| 2018-09-18 00:02 | madshi | Deinterlacing | => none (progressive) |
| 2018-09-18 00:02 | madshi | DXVA2 Scaling Active | => no |
| 2018-09-18 00:02 | madshi | Aero / Desktop Composition | => On |
| 2018-09-18 00:02 | madshi | Problem occurs with mode | => windowed mode |
| 2018-09-18 00:02 | madshi | GPU Manufacturer | => NVidia |
| 2018-09-18 00:02 | madshi | GPU Model | => . |
| 2018-09-18 00:02 | madshi | GPU Driver Version | => . |
| 2018-09-18 00:02 | madshi | Note Added: 0002384 | |
| 2018-09-18 00:02 | madshi | Status | new => closed |
| 2018-09-18 00:02 | madshi | Assigned To | => madshi |
| 2018-09-18 00:02 | madshi | Resolution | open => unable to reproduce |
